Privacy Policy
Effective date: January 1, 2026
Overview
Vividwave Code Harbor (“we”, “us”, “our”) respects your privacy. This policy explains what personal data we collect, how we use it, how long we keep it, and the choices you have.
Information we collect
- Account data: name, email, password (hashed), and optional profile info you provide.
- Transactional data: courses purchased, payment confirmation details (processed by third-party providers).
- Usage data: device information, pages viewed, and interactions to improve the product.
- Communications: messages you send to support or mentors.
- Cookies and similar technologies used for essential functionality and analytics.
How we use data
- Provide and improve courses, community features, and support.
- Process purchases and maintain accurate records.
- Communicate with you about updates, events, and policy changes.
- Detect, prevent, and address security or technical issues.
Legal bases
We process data under legitimate interests, contract performance, and your consent where applicable.
Sharing
We share data with service providers who help us operate the site (e.g., payment processing, analytics, email delivery). These providers are bound by agreements requiring data protection and limited use.
Retention
We retain account and transactional data for as long as your account is active and as required by law. We retain support correspondence for up to 24 months to improve support quality.
Your choices
- Access, correct, or delete your personal data by contacting [email protected].
- Adjust cookie preferences in your browser and via our cookie banner.
- Opt out of marketing emails via unsubscribe links.
Security
We use industry-standard safeguards, encryption in transit, and restricted access to protect your data. No method is 100% secure; we continuously improve our controls.
International transfers
Your data may be processed in countries other than your own. Where required, we use standard contractual clauses and comparable safeguards.
Children’s privacy
Our services are not directed to children under 13. We do not knowingly collect data from children under 13.
Cookies
We use essential, preference, and analytics cookies. You can decline non-essential cookies via the banner and manage preferences in your browser.
Contact
For privacy inquiries or requests, email [email protected]. Postal address available upon request.
Changes to this policy
We may update this policy periodically. Material changes will be announced on this page with a revised effective date.